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All of the most popular devices are compatible with our site. Mybymedia can be accessed on everything from smartphone and tablets, to eReaders, laptops and PCs regardless if your device is an Apple product or Android product. We’re also mobile friendly. This means you can access our content and enjoy your subscription wherever you are—even on the go!
All of the leading web browsers and mainstream devices are compatible with our site. These specifically include the latest versions of Safari, Google Chrome, Firefox, Opera, Internet Explorer 8 or greater when you use them with operating systems that include Windows Phone, Windows, Mac OS, iOS, Android, or Linux.
Our support staff can help you with this. Contact them and let them know the device that you are using, the operating system you are on and which book you are trying to read. They will then help you fix the problem so you can dive back into your book.
Our support team is here to help if you have other technical issues or questions. Simply use our contact form to tell them what problems you are experiencing. They will look in to the matter and respond to your inquiry.
You will need to download the program first, Adobe Digital Editions. This program is required to be able to read from our library. Here download is where you can download it.
Contact our support staff if you have any kind of content issues with our site. They will ask you what content you are accessing and the device you are using. They will also ask you to describe the issues in detail. Once they have this information, they will resolve the matter for you.
Yes, a successful membership cancellation will result in a confirmation email being sent to the email address that was used to set up the account. If you do not see this confirmation, please contact a support representative to follow up. This way, we can prevent further billing.
To contact a live representative, call our toll-free number at 1-877-252-0280, or send an email to
No, once you have cancelled your membership, you should receive a confirmation email and no longer be billed. You will still be able to access your membership for the remainder of your subscription term, however, if you do receive a bill in error, contact us. Get in touch with our customer service department, and we will look into the matter for you.
Our cancellation policy states that you may cancel your membership at any time. After cancellation of your membership, however, you will still retain access to your account until the term for which you have paid expires. No further charges will be billed to you after that.
To know if you are eligible for a refund, please see the criteria as follows:
  1. You may be eligible for a refund if you were a subject of fraudulent activity, if you were billed mistakenly, or if you experienced technical difficulties.
  2. You may also be eligible for a refund if you did not receive the desired experience you anticipated from our website.
If you would like to request a refund or receive additional assistance, call a live representative at our toll-free number, 1-877-252-0280. Would you like a more detailed description of our refund policy? If so, please refer to our Terms of Service.
You should expect charges from Mybymedia to appear as “ 8772520280”. Do you have any questions about billing? Contact support.
You can expect new content to be added on a daily basis. We work diligently to ensure you have a complete library at your fingertips.